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- May 12th, 2009
Today, more than ever, culture is playing a leading role in the health care field. Nurses need to particularly pay attention to the culture factor when providing care. This is because it directly affects the care they give. The term culture has many different meanings. Some say it is dependent on a person’s race, ethnicity, language, or skin color. Others relate a person’s culture to geographic area and location. Elizabeth Crockett, director of REACH CNY defined culture as “a system of shared values, beliefs, ideas and learned patterns of behavior, explicit and implicit, which people use to interpret the world.” Throughout America as well as globally, culture is becoming an increasing important topic of discussion for health care providers (and for good reason).
What is Culture and How it Affects People?
Culture, chosen or inherited, shapes everything in a person’s world. Values, religion/spirituality, morality, literature, imagination, history, art, creativity, attitude, language, relationships to nature/the world, socials views, economic values, prejudices, behavior, emphasis on education, wisdom, time perception, self worth as well as importance of family relationships are all aspects influenced by the cultural orientation of any given person. Culture affects every aspect of a person’s life; it is intertwined within them and cannot be separate from them. Culture is significant to health care providers, especially nurses, because it concerns every facet of every person’s life. Nurses know that being able to connect with a patent, being able to understand them and to advocate for them, can make an immense difference it that person’s health care and intern their life. Understanding, respecting, and working with the cultural markers a person identifies with can vastly impact the care that health providers are able to give. For this reason, being culturally competent as a nurse is an aspect of care worth learning about.
According to Steve Wood, Resource Development Coordinator at REACH NY, cultural competence is:
• Accepting and respecting differences in culture
• Proficiently work with peoples that do not share “your culture”
• Taking part in ongoing self-evaluation and adjusting to change
• Expanding the knowledge of known cultural practices, beliefs, ideas, and issues
• Seeking advice or consultation when necessary
• Being dedicated to applying the knowledge known about culture into practice
Cultural Competence
The Cultural Competence Continuum
Cultural competence should be a goal for every nurse to obtain. In relation to the “Cultural Competence Continuum,” Cultural Competence falls just below the top (ideal) ranking on the continuum. The Continuum is defined as follows: (starting with the lowest level)
1. Cultural Destruction
2. Cultural Incapacity
3. Cultural Blindness
4. Cultural Pre-competence
5. Cultural Competence
6. Cultural Proficiency.
Unfortunately, many of today’s health care providers fall short of being culturally competent and are considered “Culturally Blind.” Cultural blindness is being culturally unaware and unconcerned about culture; and how it may affect a patient’s care. It is clumping everyone together, stereotyping, and thinking that culture is only based on race and ethnicity. The truth is everyone has a culture that is “individual and communal,” dynamic, and influenced by a variety of factors. To ignore a person’s culture is to ignore their individuality and essentially, to deny them care that is specific to their needs and identity. But how can it change? How can the jump from being “culturally blind” to being “culturally competent” be made by nurses/providers?
Consider this Case Study
A patient is not accepting treatment of cancer (not due to economic reasons). The uninformed and culturally inept nurse (culturally blind/incompetent nurse) may just write the patient off as “non-compliant” and stuck in denial. In the end, the patient is denied any further help because of the patient’s “poor attitude” on getting better.
Now, take the culturally competent nurse in this same scenario. This patient with cancer does not want treatment because they believe God will heal them through prayer. The nurse knows this about this patient and does not judge them. Being culturally aware helps the nurse find other ways to help the patient with the disease. The nurse, knowledgeable about the patient’s culture, can suggest alternative medicines and support groups. The nurse can also offer comfort measures and natural therapies that the nurse knows the patient might be interested in. This example is just one of many examples that can be given relating to the fact that being culturally knowledgeable is important and necessary for giving patient’s the best care they can receive from health providers.
A Way to Change
Understanding One’s Own Culture
First, recognizing where cultural blindness comes from may help in understanding where to start the shift to becoming culturally competent. A simple lack of experience or knowledge may be the reason for many people’s cultural blindness. This can be addressed by seeking knowledge, so that even though the actual experience has not been made-the knowledge is there for when an encounter is made with that specific situation. Fear is also a factor leading to cultural blindness. Having a fear of the differences held by other cultures can be intimidating. One way to address fear of other cultures is to learn about them! Knowledge is never wasted, and it certainly will not hurt! Learning about other cultures may expose pieces about that culture that are not only interesting but that can also help in providing better care! Self-assessment is another way to conquer that fear. Evaluating the knowledge about medical skills and how to perform them is just as important as evaluating the relationship and communication used to relate to patients. Assessing personal barriers can help in understanding how to bring them down. No one is separate from their own culture. Knowing one’s own culture and how it influences they way one thinks and acts can help understand how to delivers services more effectively.
Secondly, a person’s cultural experiences can vastly impact the care they give because it directly affects the way they view others. Someone who has had interaction with many cultures sees the world much differently than those who have only been around their own culture (or very few different cultures). People, most times, do not even know they are culturally blind because that is all they know.
Thirdly, once the cultural barriers are indentified, one can start to change them. Ways to change include listening to others about their culture, reading on the internet, or visiting a nearby Refugee Center. Also, following the “CLAS Standards” may help providers become more culturally sound as well. These standards stand for C-Culturally, L-Linguistically, A-Appropriate, and S-Services. This simple acronym actually encompasses the whole essence of cultural competence. A nurse delivering services in a way where the patient’s culture is incorporated helps the patient to feel that the nurse cares for them personally. This provides for a trusting relationship between the patient and nurse. Having a trusting relationship between the patient and nurse directly improves care for the patient because the patient is comfortable with the nurse and feels valued.
Privilege
Nonetheless, there are many factors affecting culture and how people view it in today’s society. There are, without doubt, privileges given to people of certain cultures. Conversely, there are stigmas surrounding certain cultures as well. Much of the problem comes from stereotypes and assumptions. Consider the “white man privilege.” There are many situations in life that the “white man” does not have to encounter. Steve Wood gave the example that many people assume things about him in a positive way, being that he is a “white guy.” However, when they discover that he is gay, they quickly change the perception they once had of him. Along with the change of perception comes a change in the privileges assigned to Mr. Wood as a “straight white man.” Other types of privilege include, but are not limited to, Gender, Skin Color, Sexual Orientation, Body Ability, and Class. Non-Transsexual, Heterosexual, Able-Bodied, Male, White, and High-Class or Economically Fortunate people are examples of peoples who have privilege in today’s society. Mr. Wood stated that “white, heterosexual, able-bodied, males typically have the most privilege” in American society.
How Cultural Competence Plays into Nursing
Lastly, cultural competence is not only significant but is valuable for nurses to strive for. This is because nurses work with “diverse and varied.” Cultural differences effect a broad range of practices involving pregnancy (contraception, abortion, spiritual blessings/curses, reasons for having children), birth (how, when, where the birth happens), child care (work ethics, values, schooling), medical procedures (wanting medicine or not, blood transfusion, special medals/pieces of faith in that culture, prayer times, alternative medicines, gender rules/specifications). All of these things are a part of a person’s culture and should be considered by the nurse. Nurses should also recognize that “not cultural group is homogeneous.” This means that one person of a certain culture is not representative of that culture as a whole. A nurse not practicing cultural competence if he or she makes assumptions and creates stereotypes based on an experience with one person of a given culture. Also, nurses should understand that to obtain cultural competence identifying one’s own culture and cultural beliefs is vital. Understanding one’s own cultural beliefs means recognizing ideas, perceptions, falsehoods, prejudices and stereotypes held about certain peoples, and learning how to break those stigmas down so that equal care can be given to every patient.
Being that culture affects such an immense range of issues in a person’s life, it is obvious that it is a major component in understanding them and how to provide the best care for them as an individual. Cultural competence is more important today than ever before-it is time for a change. Nurses (as well as the rest of the medical field) encounter different cultures every day. Being a culturally competent care provider is crucial in providing patient with equal care as well as the quality of care entitled to every person regardless of their culture.
References
Ross, Terry. “Cultural Competence Continuum.” National Indian Child Welfare Association, Portland, Oregon. University of Minnesota, Department of Social Work. <http://www.d.umn.edu/sw/culturalcomp/cultural%20competence%20conti.htm>